Whether you're new to Springfield or just relocating across town, we make it easy to start, stop, or transfer your utility service. Choose the option that works best for you—online, by phone, or in person.

CU provides utility service for residential, industrial and commercial construction projects. Let us know your construction plans so CU can provide the service when you need it.

City Utilities works hard to make your life easier with several options for paying your utility bill. Pay online, by mail, using our payment kiosks, or visiting our bill payment locations.

Jan 29, 2025 · Debt-to-capitalization ratio at fiscal year-end 2024 of 25%, which is favorable for a vertically integrated utility and which we expect won't materially change over the next few years, …

Dec 5, 2025 · Project SHARE provides emergency utility assistance for Springfield-area residents facing financial hardship. All donations stay local, directly supporting CU customers facing disconnect, …

Whether you're new to Springfield or just relocating across town, we make it easy to start, stop, or transfer your utility service. Choose the option that works best for you—online, by phone, or in person.

How do I transfer my existing utility service to another address? You can transfer your CU service to another location online, in person, or by phone - three options available to assist you.

City Utilities is governed by an 11-member Board of Public Utilities appointed by the Springfield City Council to serve three-year terms. The Board establishes policies on how to best serve our …

The Surveyor shall layout the construction site prior to the start of work and provide staking for all utility installations. The work shall consist of physically marking and placing stakes necessary for the …

Oct 13, 2025 · Project SHARE applications open in January and this locally administered program provides one-time utility assistance funded through donations from CU customers and employees.